Your Money is Safe with Us

We take security seriously. Here is how we protect your payments.

Secure Transactions

All payments are processed through industry-leading gateways (Paystack & Stripe). We never store your full card details.

Fraud Protection

Our system monitors for suspicious activity 24/7. If we detect anything unusual, we will pause the transaction and contact you.

Refund Policy

• Host Cancellations: If a host cancels, you get a full refund immediately.
• Guest Cancellations: Refunds depend on the property's cancellation policy (Flexible, Moderate, or Strict). Check your booking details for specifics.

Dispute Resolution

If the property is not as advertised, contact us within 24 hours of check-in. We will help you find a new place or issue a refund.